Hospital for Special Surgery

Hospital for Special Surgery retained IHC to review and assess the registration, patient flow, and information system usage for its Department of Rehabilitation.  Our recommendations resulted in reduced wait times for patient appointments and a significant increase in productivity.

IHC was further engaged by HSS to analyze the feasibility of establishing an off-site pain management center.  This engagement involved market and financial analyses as well as evaluating the legal implications of developing and launching the center.  IHC's feasibility analysis and planning led to the implementation of the new pain management site, in addition to the improvement of through-put and an increase in volume at the main location.

Most recently, IHC assisted HSS in exploring international opportunities.  Specifically, we helped to define and test business opportunities in the United Kingdom for HSS to leverage its considerable expertise in the area of hip replacement surgery.  This project resulted in the development of a clinical consulting arrangement between HSS and a UK client.