| |
 |
|
 |
 |
|
|
Danbury Internal Medicine Associates |
||
|
Danbury Internal Medicine Associates (DIMA) is a 9-physician multi-specialty group practice located in Danbury, Connecticut. DIMA provides services in the areas of cardiology, gastroenterology, internal medicine and oncology. DIMA has engaged IHC's services to manage several projects over the years. Having recently lost their Billing Director and experiencing a sharp increase in accounts receivable, DIMA retained IHC to provide interim management services. During the engagement, IHC employed its accounts receivable specialists and systems to rigorously manage all outstanding accounts. Additionally, we streamlined the billing process and improved monthly financial reporting. IHC developed policies and procedures for all areas of the practice, administrative as well as workflow. This information was disseminated and reviewed with each staff member. Additionally, IHC recruited a permanent replacement for the Billing Director. As a result of these efforts, the practice decreased its receivable by $600,000, and employee morale improved. The client then retained IHC to provide a new focus on the structure of the business office. Due to the changing dynamic of healthcare reimbursement, IHC planned and implemented a new workflow and management hierarchy within the business office and at practice locations as they relate to billing responsibilities. This involved increased financial rigor and the creation of standardized cash flow processes and reporting. In addition, a new physician was preparing to assume the role of managing physician. IHC assisted with the identification and implementation of solutions to ensure the smooth transition to new physician management. Throughout this assignment, IHC staff provided day-to-day management to the practice, serving as Executive Director, and successfully recruited a permanent candidate to fill this role. |
||
|
|
||